The PRO level applies only to users who have passed the verification process. The system will automatically assign the highest eligible PRO level based on the user’s performance across different criteria. Once any single criterion is met, the corresponding PRO level will take effect across all trading pairs, along with the applicable fee rates and API frequency.
Can I apply for PRO without completing personal verification (KYC)?
No, you must complete enterprise (KYC) before applying for PRO.
What are the required materials when applying for PRO?
Email, phone number, communication method, and supporting materials (e.g., screenshot of VIP level from other platforms or asset/trading volume proof).
How long does it take to review PRO application materials?
The review is usually completed within 3 business days. Results will be sent to the email address you provided when applying for PRO, please check it carefully.
What is the calculation cycle for PRO levels?
Last 30 days, from Day(T-31) 01:00:00 to Day(T-1) 01:00:00 (UTC+8).
When are PRO levels updated?
PRO levels are automatically updated at 01:00 (UTC+8) the next day. If trading behavior triggers risk control rules, the platform has the right to adjust PRO levels.
Contact Us
If you have any questions, please contact your dedicated account manager via the official website or customer service channels. We will be happy to assist you.
Email:Deepcoin_api_official@deepcoin.com
Telegram:https://t.me/Deepcoin_ProApprove
Notes and Disclaimer
1. The PRO program is only open to users who meet Deepcoin standards and complete identity verification.
2. All submitted information must be authentic and accurate. If false information is found, the platform reserves the right to revoke eligibility and corresponding benefits.
3. Fees, benefits, and limits are subject to adjustment according to platform policies. The official Deepcoin website and actual execution shall prevail.
4. In case of force majeure or special circumstances leading to changes in benefits, the platform will notify users via announcements. Please stay informed.
5. Deepcoin reserves the right of final interpretation and adjustment of the policy at any time.